Frequently Asked Questions

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Eligibility & Access

  • Volans provides portfolio-secured credit and liquidity solutions exclusively to wholesale clients, as defined under the Corporations Act 2001 (Cth). Our platform is designed for professional investors, advisers, and financial institutions who meet the relevant asset, income, or certification criteria.

  • A Certified Wholesale Investor is an individual or entity that meets specific financial thresholds verified by a qualified accountant.
    Under Australian law (section 708(8) and 761G(7) of the Corporations Act 2001), this typically means:

    Net assets of at least AUD 2.5 million, or Gross income of at least AUD 250,000 per annum for the past two years, as confirmed by an accountant’s certificate issued within the last 24 months. This certification allows investors to access sophisticated financial products and services—such as Volans’ portfolio-secured credit—without the retail protections that apply to smaller investors.

  • Yes. Volans is purpose-built for licensed advisers, family offices and independent wealth firms. We provide white-label lending and liquidity infrastructure that advisers can extend to their own wholesale clients under their AFSL framework.

  • You can begin by clicking “Get Started” on our website. A Volans representative or adviser partner will contact you to verify wholesale eligibility and discuss the facility structure that best suits your portfolio.

    Once eligibility and collateral are confirmed, facilities can typically be established within 1-2 business days, depending on the custodian and portfolio complexity.

Borrowing & Rates

  • Our facilities are secured by investment portfolios—typically listed equities, managed funds, ETFs, fixed-income securities or global custody assets. Portfolios remain in custody and continue to earn dividends, coupons and capital appreciation while a facility is active.

  • Yes. Volans offers multi-currency credit lines, allowing clients to draw in their preferred funding currency (AUD, USD, EUR, GBP, CHF, SGD and others) for global opportunities or FX optimisation.

  • Rates are tailored to the portfolio composition, loan-to-value ratio, and currency. We benchmark against institutional cost-of-funding curves to ensure transparency and competitiveness. Pricing is interest-only, with no hidden fees or early-repayment penalties.

  • Our risk engine monitors portfolios continuously. If market movements reduce collateral value beyond agreed thresholds, we work proactively with clients and advisers to restore balance—through top-ups or partial repayments—rather than automated liquidations. Our aim is to manage liquidity intelligently, not reactively.

Custody & Security

  • Assets remain securely held under institutional-grade global custody arrangements. Volans partners with major banks and regulated custodians, including ASX participants—to ensure all securities are registered in trust and fully segregated from lender balance sheets.

  • Clients retain beneficial ownership at all times. Collateral is simply pledged as security; it is not rehypothecated. Assets are held in the name of our Trust with approved financing partners.

  • No. Volans has applied for bank license with APRA but is currently an independent, non-bank financial services firm operating under an Australian Financial Services Licence (AFSL 537864). We specialise in credit, custody and liquidity solutions for wholesale clients and partner institutions.

  • You can reach our dedicated client desk at contactus@volansfinance.com or through your appointed adviser. We operate across Australian, Asian, European and North-American hours to support our clients globally.